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How to get help and support

Adult Social Care

Use the online contact form or call 0300 1234 131

Can the Portal QR code

01872 326433 - for use by professionals / practitioners only
(Adult Safeguarding Triage Team)

To raise a safeguarding concern:

  • Use the link here to access the Portal Form
  • Or scan this QR code with any smart device

What if I have safeguarding concerns about an adult on the Isles of Scilly?

Council of the Isles of Scilly Logo

Contact the Council of the Isles of Scilly Adult Social Care department on 0300 1234 105 or if out of hours, on 01720 422699.

Safeguarding Children

Telephone: 0300 1231 116

Out of hours telephone: 0300 1234 100

The out of hour’s service runs from Monday to Thursday 5.15pm (4.45pm on Fridays) until 8.45am weekdays and for 24 hours on Saturday and Sunday.

Website: Safeguarding Children website

CIoS SAB Subgroups

Current Subgroup structure

To manage our work effectively, we have various subgroups who lead on activity on behalf of the board. Each subgroup has an appointed chair, supporting member of the core team and clear terms of reference that are reviewed periodically.

The membership of subgroups is made up of partner representatives and can draw in wider expertise from partner agencies and communities of interest that are not members of the SAB. 

You can find a summary of each subgroup below, with links to their full Terms of Reference.

Executive Group - Terms of Reference 

The Executive Group chaired by Fiona Field, Independent Chair of the SAB provides leadership and oversight across the Safeguarding Adults Board and its subgroups. It has delegated authority to make decisions on behalf of the wider partnership and acts as a key point of escalation where risks, issues, or barriers arise.

The group is responsible for:

  • Driving delivery of SAB priorities and the Strategic Plan
  • Providing scrutiny and support to subgroup activity
  • Monitoring performance across all subgroups
  • Overseeing governance, including the Strategic Plan, Annual Report, and risk management
  • Approving and reviewing multi-agency policies, procedures, and guidance

Safeguarding Adults Review (SAR) Decision Making Panel - Terms of Reference

The SAR Decision Making Panel chaired by Nel Freegard, Head of Safeguarding with Cornwall Council leads on the Board’s statutory responsibility to undertake Safeguarding Adults Reviews under the Care Act 2014.

The group oversees the review process where an adult has experienced serious harm or death, ensuring that multi-agency learning is identified and used to improve practice. It also considers learning from national and regional reviews to strengthen local safeguarding arrangements.

Learning And Development (L&D) Subgroup - Terms of Reference

The Learning and Development Subgroup chaired by Detective Inspector Sarah Price from Devon and Cornwall Police supports the development of safeguarding knowledge, skills, and practice across partner agencies.

The group:

  • Develops and delivers a multi-agency learning and development programme
  • Promotes key safeguarding messages and best practice
  • Embeds learning from SARs, audits, and reviews
  • Supports professional development and competency in safeguarding

This includes coordinating training, events, and resources to ensure staff feel confident to recognise and respond to risk.

Quality Assurance (QA) Subgroup - Terms of Reference

The Quality Assurance Subgroup chaired by Chris Eisserbeck Head of Social Care Purchasing Quality & Workforce with Cornwall Council monitors the effectiveness of safeguarding practice across Cornwall and the Isles of Scilly.

Using data, audits, and partner assurance, the group:

  • Identifies strengths, risks, and areas for improvement
  • Reviews performance and trends in safeguarding activity
  • Tracks progress against SAR recommendations
  • Provides assurance that safeguarding practice is consistent and effective

SAR Implementation Subgroup - Terms of Reference

The SAR Implementation Subgroup chaired by Charlotte Baker, Head of Nursing with the ICB ensures that learning from Safeguarding Adults Reviews leads to meaningful change in practice.

The group:

  • Translates SAR recommendations into actions
  • Oversees delivery of action plans
  • Reviews evidence from partners
  • Monitors progress and impact
  • Recommends when actions can be formally closed

This group takes a flexible, task-focused approach, adapting its membership depending on the work being undertaken.

Missing and Exploitation Group (MEG) - A Tri Partnership Subgroup Terms of reference

The Board also works in partnership with Our Safeguarding Children Partnership (OSCP) and Safer Cornwall through the Missing and Exploitation Group which brings together partners to understand and reduce the risk of exploitation affecting children, young people, and adults up to the age of 25.

The group focuses on:

  • Early identification of exploitation risks
  • Understanding patterns and types of exploitation
  • Coordinating multi-agency responses
  • Reducing opportunities for harm

This includes addressing risks such as criminal and sexual exploitation, as well as issues linked to coercion and control.

The purpose of this shared group across children and young people up to the age of 25 years is to develop strategies to minimize exploitation of young people in Cornwall. Early identification of the types of exploitation and where it might be happening is key to targeting resources to reduce exploitation opportunities.

The aims of this joint subgroup is to understand and protect children, young people and adults from the risk of exploitation, including sexual and criminal exploitation and considerations around coercion and control.